Fidelity Imports partners with several authorized service teams across the United States. Each team is trained, experienced, and fully equipped to handle service requests for our products.
Authorized Service Partners are Located in:
Los Angeles, CA
Erie, CO
Fort Wayne, IN
Hillsborough, NJ
Rockaway, NJ (Cambridge Audio only)
How to Request Service
If your device requires service, please submit a ticket directly through our support portal:
Submitting a ticket ensures your request is properly logged, tracked, and routed to the appropriate service team.
Need Help or Having Trouble Submitting a Ticket?
If you have questions about service, need assistance, or encounter issues while submitting a ticket, you can email us at:
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